FREE Shipping on Orders of $249 or more

TestCountry Customer Service

  • Customer Service Hours

  • Monday - Friday 6.00am - 5.00pm PST (except for public holidays)

  • TestCountry

  • Confirm BioSciences, Inc. DBA TestCountry
  • 6370 Nancy Ridge Dr. Ste 104
  • San Diego, CA 92121
  • Call us at

  • Toll Free: (800) 656 0745
  • U.S.: (858) 784 6904
  • International: +1 858 784 6904
  • Other

  • Fax: (630) 566-0708
  • E-mail: or this form to send us an email


  • How can I see my test results?
  • When will my order ship?
  • Will I be notified when my order is shipped?
  • Why am I unable to track my package?
  • Can I pay by check?
  • When will my credit card be charged?
  • Why is my order on backorder?
  • Do I have to create an account to buy?
  • How can I cancel my order?
  • Can I return an item I ordered incorrectly?
  • I received an incorrect item(s), what do I do?
  • I received an defective item, what do I do?
If you need further assistance you can email us at and we will reply within 1 business day.

"Online scheduling was very easy got confirmation letters wiithin hrs.test results came back quickly.employees said staff at facillty were very nice and the wait to be tested was short." (B.A.M)