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TestCountry Customer Service

  • Customer Service Hours

  • Monday - Friday 6.00am - 5.00pm PST (except for public holidays)

  • TestCountry

  • Confirm BioSciences, Inc. DBA TestCountry
  • 10123 Carroll Canyon Rd.
  • San Diego, CA 92131
  • Call us at

  • Toll Free: (800) 656 0745
  • U.S.: (858) 784 6904
  • International: +1 858 784 6904
  • Other

  • Fax: (630) 566-0708
  • E-mail: or this form to send us an email


  • How can I see my test results?
  • When will my order ship?
  • Will I be notified when my order is shipped?
  • Why am I unable to track my package?
  • Can I pay by check?
  • When will my credit card be charged?
  • Why is my order on backorder?
  • Do I have to create an account to buy?
  • How can I cancel my order?
  • Can I return an item I ordered incorrectly?
  • I received an incorrect item(s), what do I do?
  • I received an defective item, what do I do?
If you need further assistance you can email us at and we will reply within 1 business day.

"I feel your company went to the extra length to satisfy me. Thank you." (John)